Refund policy

Because of previous incidents we don't have return policy, which means you don't can return the product after receiving, the only reason for a return is if the wrong product is delivered or a defective product is delivered.

You can always contact us for any question at deluxe.chains.store@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at deluxe.chains.store@gmail.com.